Extrajudicial Dispute Settlement

In the event any dispute arises from the application of the provisions of the Civil Code of Germany (Bürgerliches Gesetzbuch, BGB) concerning distance sales contracts regarding financial services or of §§ 675c - 676c of the BGB or of Art. 248 of the Introductory Act of the Civil Code of Germany (Einführungsgesetz zum Bürgerlichen Gesetzbuch, EGBGB) or of the legal foundations specified in § 14 para. 1 nos. 3 and 4 of the German Act on Injunctive Relief (Unterlassungsklagengesetz, UKlaG), the Deutsche Bundesbank, Schlichtungsstelle, Wilhelm-Epstein-Straße 14, 60431 Frankfurt am Main, Germany, www.bundesbank.de, can be called upon to resolve such dispute based on §§ 60 - 62 of the Payment Services Supervision Act of Germany (Zahlungsdiensteaufsichtsgesetz, ZAG) in connection with § 14 para. 1 of the UKlaG.

Disclaimer

Access to and use of this web page/website is subject to the terms of use specified below and any and all relevant laws and regulations. By accessing and using this web page/website, the user agrees to the following terms of use without any further limitations or changes:

Hereinafter, Lufthansa AirPlus Servicekarten GmbH and its subsidiaries involved shall be referred to as “AirPlus.”

1. Copyright and Trademark Law

Any and all contents including text, images, graphs, and logos are copyrighted and shall not be copied, replicated, or otherwise used without AirPlus’ express consent. In addition, any and all brands, logos, and product names shown on our website are property of their respective owners and are protected by trademark law. Any and all unauthorized use or infringement of these rights can have legal consequences.

2. Exclusion of Guarantees and Warranties

The information on this web page/website is provided free of charge and for informational purposes alone and shall not constitute any business or service relationship between the user and AirPlus. The statements published on this web page/website are not considered to be consulting services (actual or commissioned) provided by AirPlus.

Expressly, no guarantee or warranty is given in any form (including, but not limited to, suitability for a particular purpose, the existence of legal titles, or non-infringement of third-party rights). AirPlus does not assume liability for the correctness of information provided by AirPlus.

3. Links

At the time external links first were introduced on this web page/website, AirPlus inspected the respective third-party content as to whether it could potentially trigger responsibility under civil or criminal law. However, it cannot be ruled out that the external provider or providers may have changed their content or parts thereof ex post. AirPlus does not continuously inspect content offered through links provided on this website for changes that could constitute responsibility. Please notify AirPlus if you believe linked external pages infringe applicable laws or include otherwise inappropriate content. If AirPlus becomes aware of potential legal infringements, references to links to third-party content will be deleted without undue delay.

4. Applicable Law

Any and all legal claims or proceedings arising in connection with this website or the use thereof shall be subject to the interpretation of the laws of the Federal Republic of Germany with the exception of the regulations of private international law.

5. Access to Password-Protected Sections

Access to and use of password-protected and secure sections of this website is restricted to authorized users. Unauthorized attempts to access these sections may be prosecuted under criminal or civil law.

6. Changes to the Provisions

AirPlus reserves the right to change these guidelines at any time.

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