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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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Your contact to AirPlus

We will be happy to answer your questions in person.

Contact for AirPlus cardholders

Do you have a question regarding your credit card?

+49 (0) 85 1.2136 9250

Our mailing address:
AirPlus Corporate Card Service
Postfach 1309
94003 Passau
Telefax: +49 (0) 851 951 288 04

Contact for our corporate and prospective customers

If you have any questions, or want to use our services please call the AirPlus team at
+49 (0) 61 02.204 444

Our mailing address:
Lufthansa AirPlus Servicekarten GmbH
63258 Neu-Isenburg
Germany
Fax: +49 (0) 61 02.204 3490

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