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If you have any questions or need more information, please call the AirPlus Service Teams.


Hotline for Corporates:
06102 204-444

Hotline for Cardholders of AirPlus Corporate Cards:
+49 (0) 69 790001 00
Hotline for Cardholders of AirPlus Private Cards:
+49 (0) 69 790001 10

If you have lost your credit card, please have it blocked immediately. Central emergency hotline:
116 116

Contact us by mail

For our corporate and prospective customers:
You can reach the AirPlus service team using our contact form.
Our mailing address for companies:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany

For our cardholders:
Please use our contact form to contact the AirPlus card service.
Our mailing address for cardholders:
AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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The Online Services of AirPlus: this way!

In order to continue to offer you the best product and the best service in the future, we are investing considerably in a new state-of-the-art IT landscape. Gradually, all our products and services will move from the previous platform to the new systems.

Our AirPlus Virtual Cards Multi Use (previous A.I.D.A. Flex) and AirPlus Corporate Cards/Private Cards have already arrived on the new platform. From now on you will find all services around the AirPlus Cards in the new AirPlus Portal, which is now even more powerful and user-friendly.



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