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If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for Corporates:
06102 204-444

Hotline for Cardholders of AirPlus Corporate Cards:
+49 (0) 69 790001 00
Hotline for Cardholders of AirPlus Private Cards:
+49 (0) 69 790001 10

If you have lost your credit card, please have it blocked immediately. Central emergency hotline:
116 116

Contact us by mail

For our corporate and prospective customers:
You can reach the AirPlus service team using our contact form.
Our mailing address for companies:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany

For our cardholders:
Please use our contact form to contact the AirPlus card service.
Our mailing address for cardholders:
AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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AirPlus Corporate Cards in various colors

Termination of your German AirPlus Corporate Card Type 3 or AirPlus Private Card / related Third Party Services

Does your AirPlus card number start with either 521196 03 (AirPlus Corporate Card Type 3 Germany) or 555685 (AirPlus Private Card)?

Then you can use this form to terminate your Card User Agreement.

Alternatively, you can terminate your card conveniently via the AirPlus Portal - in this way you do not have to enter any data manually.

If you merely want to review or terminate Third Party Services, please do so in the AirPlus Portal.

You are using an AirPlus Corporate Card or Office Card with a card number starting with 531954? Then please notify your employer, which is your contractual partner, in order to terminate your card.

Do you instead want to temporarily block your card or report your card lost, stolen or defective? You can do this via the AirPlus Portal.

Terminate now:
We will confirm receipt of the cancellation to the email address indicated on the termination form.
For your security, we will additionally use the contact details we have on file for further contact.

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