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Call Us

If you have any questions or need more information, please call the AirPlus Service team.
T: +44 (0) 20 8994 4725

Contact for card holders

If you have any questions or need more information, please call the AirPlus Corporate Card Service:
AirPlus Corporate Card – lost and stolen cards
T: +44 (0) 20 8747 2570

AirPlus Supreme Card – lost and stolen cards
T: +44 (0) 20 8747 2583

Contact us by mail

If you have any questions or need more information, please write a mail to the AirPlus Service Team.
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Legal Disclaimer

Legal Disclaimer

Legal Disclaimer


Access to and use of the webpage/website is based on the usage conditions described in the following paragraphs and the relevant laws and regulations. Through and by accessing and using this webpage/website, the user declares that he agrees to the following usage conditions, without further restrictions or changes:

In the following, Lufthansa AirPlus Service Cards Corp., including the subsidiaries in which in participates, are called “AirPlus”.

1. Copyright / Trademarks

Unless otherwise stated, the contents of this webpage/website – including, but not limited to the text, the pictures contained herein, and the layout – are the property of AirPlus. This does not apply to the content of third parties to which reference may be made through links, the copyright to which is held, in cases of doubt, by the owner of the webpages/websites connected via a link. All contents provided with a trademark, service sign or other protection mark that are used or referred to in this webpage/website are the property of the holder of their rights in each case.

The content of this webpage/website can in no way be interpreted in such a way that it tacitly confers, by legal effect or in any other way, the transfer of a license or title to a copyright, patent, trademark, or other protection right of AirPlus or a third party. Without the prior consent of AirPlus, neither this webpage/website nor the content made available in it (especially graphic images, audio and video sequences, html codes, buttons, and text) may be copied, reprinted, published, sent, transmitted, or distributed in any other way. Production of one single copy for exclusively personal, non-commercial use by downloading onto a single personal computer (including permanent or temporary storage on this PC, display of its content in off-line mode, and production of a paper copy of parts of the content is, however, expressly permitted, but under the condition that the webpage/website and its content are not changed thereby and all references to copyrights, patents, trademarks and other protection rights are contained in the copies produced or that a corresponding reference is attached, to the extent that an interface is involved.

Unless otherwise stated to the contrary, AirPlus must make sure that all information that is available on this webpage/website is not confidential or under a protection right. The user declares by entering information that he is properly authorised to make this information available. Because of the open nature of the Internet, AirPlus recommends that no information by made available that the user must consider confidential.

2. Exclusion of guarantees and guarantee benefits

The information on this webpage/website is made available without cost, and it serves only for informational purposes and is not the basis of any business or service relationship between the user and AirPlus. Statements found on the webpage/website do not constitute the provision of information (actual or requested) by AirPlus.

A guarantee or guarantee benefit in any form (especially of suitability for a particular purpose, the existence of legal titles, or non-infringement of rights of third parties) is not given.

3. Liability

AirPlus is in no case liable, except in cases of fraud, for damages that arise from or in connection with the use of this webpage/website or its content. This applies regardless of the form of the claim and the question of whether this claim is on a confidential or non-confidential basis.

Nevertheless, a liability remains in cases in which the applicable law (see below) prescribes a compulsory liability or permits no restriction of liability.

4. Links

Links on this webpage/website may refer to webpages/websites or services that are not marketed by AirPlus. AirPlus makes no statement about nor in anyway represents the services or products of such third parties or the contents on their webpages/websites. A reference to another webpage/website or services represents no approval of this webpage/website or service. Use of the information on such a webpage/website or the service offered therein is at the user’s own risk.

5. Agreement with applicable law

Any legal claim or process in connection with the website or its use is based on the interpretation of the laws of the Federal Republic of German, with the exception of regulations of international private law.

The user is responsible for following the legal standards of the territory from which he accesses the webpage/website. He assures that access to this webpage/website or use of the information contained therein does not violate any legal standard.

6. Legal remedies in case of contract violation

AirPlus reserves the right, in case of violation of these provisions, to make use of the framework of possible legal remedies, e.g. excluding the user from the right to access the site.

7. Access to password-protected areas

Access to and use of secure areas and areas protected by passwords is limited to authorised users. Unauthorised persons who try to gain access to these areas, webpages or sites may be prosecuted.

8. Changes to the provisions

AirPlus retains the right to change these guidelines at any time.

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