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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
Route map

Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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Our references:
What our customers say

We are extremely proud of our customers.

The fact that companies all over the world put their trust in AirPlus pleases us immensely, because nothing is more important to us than our customers. However, success means commitment. This is why we listen carefully to what our customers have to say, both the good and the bad. Would you like to know what customers think about AirPlus? See for yourself.

What our customers say about AirPlus:

Sylvia Kilbertus, ara Shoes

“The AirPlus Information Manager helps me maintain control over travel costs.”

Inge Pirner, DATEV

“AirPlus offers us the security we want to show our customers.”

Thorsten Maiberger, DFB-Reisebüro

“AirPlus is an essential part of our daily operations.”

More interesting facts for you:

AirPlus is a member of the UATP
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