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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.
Hotline for companies:
06102 204-444
Hotline for cardholders:
+49 (0)851 2136-9250
If you have lost your AirPlus card, please cancel it immediately. Central emergency hotline:
+49 116 116

Contact us by mail

For our corporate and prospective customers:
You can reach the AirPlus Service team using our contact form.
Our mailing address for companiess:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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For our cardholders:
Please use our contact form to contact the AirPlus card service.
Our mailing address for cardholders:
AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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AirPlus Data Protection:
Your data in good hands


We take excellent care of your data

At AirPlus, all data relating to your company and your staff members is in good hands. We ensure premium security for our cards and our online products. You can trace all processing and transmission steps of your data at any time. No third parties have access to it at any time.

We comply with all the data protection laws. And have added a few rules of our own.

Be it with data protection laws, bank secrecy rules or security regulations stipulated by Mastercard® or Visa: As a German company, we guarantee compliance with the highest security standards for all transactions made in Germany and abroad. In addition, we have introduced a number of measures to ensure your data is handled securely, including stringent regulations and controls for staff and third-party service providers. You also can use our products to anonymize and/or encrypt sensitive data. This is one of the reasons AirPlus has been certified in accordance to DIN EN ISO 9001 regularly since 1995.


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PCI DSS standard: AirPlus offers maximum security for credit and debit cards

As a service provider and credit-card issuer, AirPlus (respectively Lufthansa AirPlus Servicekarten GmbH) is subject to the worldwide security standard PCI DSS (Payment Card Industry Data Security Standard). Read more.

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