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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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Awards

AirPlus Products and Services:
Awarded for excellence

We don’t do it all. But what we do, we do particularly well.

We have specialized in solutions for paying for business travel and settling travel-related costs for more than 25 years. It is not for nothing that today we rank high on the list of preferred suppliers, both in Germany and internationally. Our customers rely on us wherever they go because we offer cutting-edge solutions for every purpose that are future-proof and compatible with everyday life. However, we have no intentions to rest on our laurels. We work to fine-tune our products and develop new ones for you. This is why we are pleased about receiving awards for our work on a regular basis.

Our awards

Test Winner Corporate Card 2017

For the third time AirPlus wins 2017 first place in the credit card test for corporate cards, presented by the online magazine kreditkarte.net.

Best Provider of Corporate Cards

At the BizTravelAwards AirPlus made first place in not one but two categories. The readers of BizTravel, a German trade journal for business travel and MICE, voted us “Best Provider of Corporate Cards” and “Best Provider of Innovative Technologies”. The awards were presented this year for the first time.

Service Champion 2012-2016

For the fifth time in a row, readers of the working@office trade journal for office employees elected AirPlus as Service Champion as an Office Service Provider. This honor puts us in first place in the Business Travel Service Provider category and proves yet again that our sales and other services are powerful tools for the middle market to use to manage and comply with their travel budgets successfully.

Best Corporate Card Provider UK 2016

For the third consecutive year, we have received the Business Travel Award in the UK for Best Corporate Card Provider.

Best Recruiters by Career 2014/2015

At 72 percent, AirPlus ranked third in the service provider industry category.

Great Place to Work 2015

In the Germany-wide contest for best employers, the Great Place to Work Institute ranked AirPlus as number 28 among companies with 501 to 2000 employees.

German Education Award 2015

AirPlus was selected from among 171 companies to receive the Excellence in Education and Talent Management quality seal as part of the German Education Award (Deutscher Bildungspreis) 2015 presented by TÜV SÜD Akademie and EuPD Research Sustainable Management.

myclimate Award 2015

The climate protection organization myclimate honored the AirPlus Green Company Account as a pioneer for sustainable financial products in the travel industry with the myclimate Award 2015.

myclimate Award 2014

myclimate Germany honored our sustainable engagement with a prize for Masterly Commitment to Climate Protection.

More interesting facts for you:

AirPlus is a member of the UATP
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