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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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Before, during and after trips:

Maintain control over all your business travel processes

Save time and money in business travel management

Paying for, settling, analyzing and managing business travel – what sounds simple can result in complex, time-consuming tasks in your daily operations. AirPlus helps you manage your business travel reliably, reduce your company’s travel costs and make everyday handling much simpler.

Before the trip

You can pay for pre-trip services conveniently through your AirPlus Company Account, the central payment solution you provide to your travel agency, travel department or online booking system. You receive one collective invoice per week. Another advantage: Your staff members enjoy comprehensive insurance on all trips paid through the AirPlus Company Account.

On the road

Are you thinking cash advances? Think again! During trips, your staff members pay for all business-related expenses, for example, accommodation, restaurants and car rentals with their AirPlus Corporate Cards. They can choose between AirPlus Corporate Cards, which are subject to corporate liability, and AirPlus Travel Expense Cards subject to private liability, which are settled through the staff members’ private bank accounts.

In Order to download the file, you must fill up the input with your email address

After the trip

Use our highly-efficient management information system, the AirPlus Information Manager, to analyze conveniently all services paid through an AirPlus Company Account or an AirPlus Corporate Card. These data analyses provide the perfect basis for your decision-making and for optimizing your internal processes.

Read more about our solutions for your business travel management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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