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If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for Corporates:
06102 204-444

Hotline for Cardholders of AirPlus Corporate Cards:
+49 (0) 69 790001 00
Hotline for Cardholders of AirPlus Private Cards:
+49 (0) 69 790001 10

If you have lost your credit card, please have it blocked immediately. Central emergency hotline:
116 116

Contact us by mail

For our corporate and prospective customers:
You can reach the AirPlus service team using our contact form.
Our mailing address for companies:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany

For our cardholders:
Please use our contact form to contact the AirPlus card service.
Our mailing address for cardholders:
AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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Retain customers the professional way:

AirPlus Merchant Agreement and AirPlus Merchant Agreement Hotel

Accept AirPlus’ payment solutions to boost your sales and optimize your cash flow

AirPlus can help you achieve greater customer satisfaction and transaction volumes: With the AirPlus Merchant Agreement you can accept our payment solutions for the services your organization offers and strengthen your relationships with customers for the long term. Your customers can settle centrally all the services they purchased and simplify internal processes demonstrably.

Your benefit: simpler processes

Accepting AirPlus’ payment solutions is rewarding for your company. For example, AirPlus transfers your payments on time by the agreed-upon deadlines at no risk of default for you, and you no longer have to deal with individual debts owed by customers, or in-house dunning processes. In addition, AirPlus transmits advice notes to you in .csv or EDIFACT format so you can enter the data into your accounting systems automatically.

Keep more customers satisfied with AirPlus’ payment solutions for:

  • airlines
  • business charters
  • car rentals
  • railway companies
  • hotels and other MICE service providers
  • hotel booking platforms
  • climate protection organizations
  • online booking engines
  • airport parking
  • travel agencies
  • taxi and chauffeur services
  • visa services
AirPlus is a member of the UATP
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