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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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No matter what your job is, our job is to simplify your travel cost management

Tour operators: Tailor-made payment processes, high-quality data

With diverse rates and booking channels in an increasingly dynamic travel market, tour operators need efficient payment processes that help them prepare individualized offers for customers even on short notice. Integrate AirPlus A.I.D.A. Virtual Cards into your processes and benefit from comprehensive data collation, enhanced security for your payments and additional financial leeway.

Convenient automation of payment and booking processes

Your transaction-related data can be integrated directly into your company’s system or using interfaces with a large number of GDSs and platforms. If required, data can be enriched retroactively to improve the quality and lessen your workload.

Maximum security: AirPlus A.I.D.A. Virtual Cards, the virtual Mastercard®

Use the virtual payment solution AirPlus A.I.D.A. Virtual Cards to generate quickly and easily one Mastercard® for every booking process. Your advantage: You can limit the amount, the purpose and the validity of each card number separately. This ensures excellent payment security in the largest network of acceptance locations worldwide.

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The freedom you need: more financial leeway and increased liquidity

Enjoy financial discretion with a personal credit limit which does not require any prepaid or debit solutions. You receive clearly structured collective invoices at intervals that best meet your needs. This way, you have sufficient time to conclude booking processes and collect the respective payments from your customers.

Read more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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