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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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No matter what your job is,
our job is to simplify your travel cost management

Travel management: more transparency, fewer costs

Paying for, settling and controlling business travel – your daily tasks as a travel manager can be time-consuming and complex. AirPlus makes your work routine easier and helps reduce travel and processing costs at the same time.

Everything under control

How much was paid for which service and when? All expenses on one invoice: Our central collective invoices give you a complete overview of, and help you manage, all travel expenses.

Effective data

Would you like to negotiate with suppliers or optimize your purchasing strategy? Our analysis tools yield reliable data which you can use as the basis for successful negotiations and save up to 25 percent in travel and processing costs.

Comprehensive coverage for an unbeatable price

One less thing to worry about: All travel services booked through AirPlus come with a comprehensive package of insurance services that cannot be negotiated individually, so your staff members are optimally covered on all their business trips.

An impartial partner

Why not continue to work with the travel agencies, booking systems, airlines, or other travel service providers you have trusted for many years? With AirPlus as your impartial partner deciding with whom you work is entirely up to you.

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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