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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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No matter what your job is,
our job is to simplify your travel cost management

Human Resources: more protection, less work

Satisfied staff members are your company’s most valuable assets. Because your company has special duty of care for its travelers, AirPlus ensures they are professionally outfitted with suitable means of payment and insurance that makes sense.

Less is more

With less work, your staff members can focus on their core tasks and, thus, are more satisfied. Use AirPlus’ solutions to simplify travel expense reports in your company, so your travelers and your accounting staff have more time for what really matters.

Everybody is taken care of

AirPlus provides optimal protection for your business travelers. All travel services booked through AirPlus come with a comprehensive package of insurance services that cannot be negotiated individually.

Verification made easy

How long does it take to verify compliance with your travel policy? AirPlus helps simplify the process and provides you with detailed overviews so you always know which prices were paid for which services.

Travel safely!

Business travelers are glad if their trips go according to plan. If you have questions after a trip, the AirPlus Service team located in Germany will be happy to provide any information you need, from settlement and unidentifiable charges to lost cards.

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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