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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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Blonde Woman at a meeting

No matter what your job is,
our job is to simplify your travel cost management

Event managers: major events, minimal effort

Be it a conference with ten participants or a major event with a side program for a thousand people: The sheer number of service providers, suppliers, and invoices can make settling costs for corporate events time-consuming and complex. With AirPlus’ solutions, you have more time for your actual business and save money.

Well prepared for any challenge

The AirPlus Meeting Card makes managing your events a great deal easier: All expenses are itemized in detail on one invoice. In addition, you can use AirPlus A.I.D.A. Virtual Cards to book and pay for hotel services.

Stay flexible

From accommodations to catering, creative services to ad hoc expenses on site: You can use the AirPlus Meeting Card flexibly anywhere, regardless of whether you book your services together with an event agency or directly with the hotel or organizer.

Details on demand

As well as standard invoice data, you can have additional information such as cost centers and project numbers displayed on your invoices to facilitate cost allocation. Also, the information is relevant to your controlling and provides a sound basis for your purchasing negotiations with hotel partners.

Reduce costs

Detailed invoice data also can help you optimize your event policy and, thus, adjust your event management and save up to 20 percent without having to change your event organization.

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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