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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
Route map

Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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Business traveler with mobile phone

No matter what your job is,
our job is to simplify your travel cost management.

Business travelers: worry-free travel, convenient payment solutions

Taking large amounts of cash on trips can be risky. Cash advances tend to be inconvenient and time-consuming. Business travelers need a secure and flexible payment solution. In addition, adequate insurance coverage is essential in case of emergencies.

Easy and transparent

AirPlus makes payment while on business trips easier and travel expenses more transparent. Our corporate cards facilitate convenient, flexible payment around the world. Use the AirPlus online card account to view your latest AirPlus credit card transactions. This way, you can have an overview at all times of credits and debits to your card account and speed up your travel expense reports – without rushing, of course, thanks to extended terms of payment.

Reassurance for your business travelers

With AirPlus you can be sure your business trip starts worry-free: All travel services booked through AirPlus include a comprehensive insurance package for the best possible protection in case you need it.

Round-the-clock customer service

You are always glad if business trips go according to plan. If you have any questions after a trip, the AirPlus Service team located in Germany will be happy to assist you around the clock and provide you with any information you need, from card statements and unidentifiable charges to lost cards.

Manage your AirPlus card

Here you can easily manage your AirPlus Corporate Card or AirPlus Travel Expense Card.

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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