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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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No matter what your job is,
our job is to simplify your travel cost management

Assistants: more time for daily operations

As a management assistant, your area of responsibility includes business travel. AirPlus can help you automate various steps to keep an overview of costs more easily. Our solutions are user-friendly and do not require any additional effort. In other words, AirPlus helps you prevent unnecessary stress and save money in the process.

Everything under control

How much was paid for which service and when? All expenses on one invoice: Our central settlement account gives you a complete overview of, and helps you manage, all travel expenses.

Personal assistance

Please contact us if you have questions concerning your daily operations. As an AirPlus customer, you will be assigned a personal contact from the start. In other words, we are here for you and will answer your questions competently and efficiently.

Ready to use

Quick and easy: Our Plug&Play solution can be integrated seamlessly into your existing accounting and settlement systems, which means it is ready to use from day one.

Your partners are our partners

Be it travel agencies, booking systems or airlines, nobody knows your needs better than the service providers you have worked with for many years. As your impartial partner, AirPlus wants it to stay that way: You decide with whom you work.

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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