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If you have any questions or need more information, please call the AirPlus Service Teams.


Hotline for Corporates:
06102 204-444

Hotline for Cardholders of AirPlus Corporate Cards:
+49 (0) 69 790001 00
Hotline for Cardholders of AirPlus Private Cards:
+49 (0) 69 790001 10

If you have lost your credit card, please have it blocked immediately. Central emergency hotline:
116 116

Contact us by mail

For our corporate and prospective customers:
You can reach the AirPlus service team using our contact form.
Our mailing address for companies:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany

For our cardholders:
Please use our contact form to contact the AirPlus card service.
Our mailing address for cardholders:
AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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The travel trade account is the easy payment method for all travel agencies and travel trade companies to pay suppliers from airlines to hotels and cruise operators.

AirPlus Travel Trade AccountThe central solution to pay your travel trade suppliers

Easy payments for all your travel trade needs

Maximise both convenience and savings – while guaranteeing security – by providing an automated payment management solution integrated seamlessly into your booking systems.

The AirPlus Travel Trade Account is a central settlement account for IATA and non-IATA travel agencies, along with all other travel trade companies, to pay their third-party suppliers. Our central solution fully automates the payment process and integrates into your established booking platforms and mid- and back-office systems. Transaction information and additional accounting details on single-line item level and relevant transaction information make it easier to allocate costs and derive payment insights. Extended payment terms also bolster cash flow.

Designed for travel traders
The AirPlus Travel Trade Account also offers you clearly structured collective electronic statements, displaying all your customised transaction details and company metadata. These digital statements make it easy to allocate booked travel services to customers and reduce your workload. That’s better travel management.

The AirPlus Travel Trade Account also offers you clearly structured collective electronic statements displaying all your customized transaction details and company metadata. These digital statements make it easy to allocate booked travel services to customers and reduce your workload. That’s better travel management.

Important points at a glance

  • Easy and secure payment, both online and offline
  • Account set up in the name of your company
  • No personal liability
  • Credit card billed directly to your selected bank account
  • Improved cash flow from periodic direct debit invoicing
  • Up to 3 customized metadata entries (DBI) on your statements
  • Minimized fraud risk from industry-specific setup
  • A single, clearly organized invoice for all transactions
  • 100% PCI DSS compliant
  • SCA exempt (no 2FA requirement)
  • 24/7 online services

Get in touch!
Any questions or interested in learning more? Get in touch with us today!
Send us an email btm@airplus.com or call us at +49 (0) 6102 204 444.

Learn more about the AirPlus Travel Trade Account

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