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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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AirPlus Meeting Card:
Our powerful settlement solution for your events

Pay for and maintain control over your meetings and events centrally

Invoices received from contract partners, service providers, and suppliers – settling the costs for corporate events can be complex and time-consuming. Invoices come in diverse layouts and must be consolidated manually. Key information needed for your event cost analyses often is missing.

Bundle invoices

With the AirPlus Meeting Card, our central settlement solution, you can pay all your service providers conveniently. Your advantage: All expenses are displayed on one invoice sent to you by AirPlus. This way, you have less post-event administrative work to take care of when settling the bills, and can lower your internal and external costs by up to 20 percent. With AirPlus’ virtual credit card and complementary payment solution, AirPlus A.I.D.A. Virtual Cards, you can pay for services provided by suppliers who do not accept the AirPlus Meeting Card but accept Mastercard.

Simplify processes, nip errors in the bud

At your request, AirPlus will issue your collective invoice electronically so the data can be processed automatically in your in-house system. This saves time for your accounting staff and eliminates processing errors.

In Order to download the file, you must fill up the input with your email address

Easier analyses

Thanks to additional information, such as cost centers or project numbers, you can allocate costs easily prior to analyzing them. Your Controlling department obtains detailed figures and you have a stronger basis for negotiating with MICE service providers.

Find the right AirPlus contract hotel now!

Click on the country and city where your event will take place and find the travel agencies and hotels that accept the AirPlus Meeting Card.

Online Hotel Search

Read more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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