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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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Integrating data with AirPlus:
Automate your business travel management

Simplify and accelerate your accounting processes

One way to save time and money for your company is to automate manual processes in your accounting department. Transmitting data electronically helps prevent the faulty capture of data, accelerates processes to a considerable degree, and simplifies the archiving of invoices.

Secure data integration

You can trust AirPlus’ long-standing experience: As experts in data integration, we offer you the one-stop solution you are looking for. We make it possible for you to export the invoice data relating to your AirPlus payment solutions directly into your systems for travel expense settlement and financial accounting. To this end, we deliver diverse data formats for different interfaces. You remain flexible and save time and money when managing travel and settling invoices. At all times, data security is our priority.

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Data integration with AirPlus – your advantages at a glance

  • Simplified processes

    Electronic data simplify and accelerate your accounting processes significantly and prevent errors. The result: You save money.

  • High-quality data

    Thanks to our validation and correction processes, AirPlus can guarantee the high quality of data. In addition, we enhance your data by adding valuable information for you to use in your analyses.

  • Easy implementation

    AirPlus FlexEbill is compatible with most travel expense settlement and financial accounting systems. In addition, the tool supports diverse data transmission options and is equipped with standard data interfaces with numerous partners.

  • Premium security

    All our data is encoded before transmission and is processed and stored in Germany exclusively. To guarantee premium security for your data, AirPlus meets all the applicable requirements regarding data protection (PCI DSS, Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG), Telemedia Law of the EU Data Protection Guidelines, etc.) and is certified in accordance with DIN ISO 9001.

  • Sustainable

    Convert to electronic billing, do without paper invoices, and help protect the environment.

  • Simplified processes

    Electronic data simplify and accelerate your accounting processes significantly and prevent errors. The result: You save money.

  • High-quality data

    Thanks to our validation and correction processes, AirPlus can guarantee the high quality of data. In addition, we enhance your data by adding valuable information for you to use in your analyses.

  • Easy implementation

    AirPlus FlexEbill is compatible with most travel expense settlement and financial accounting systems. In addition, the tool supports diverse data transmission options and is equipped with standard data interfaces with numerous partners.

  • Premium security

    All our data is encoded before transmission and is processed and stored in Germany exclusively. To guarantee premium security for your data, AirPlus meets all the applicable requirements regarding data protection (PCI DSS, Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG), Telemedia Law of the EU Data Protection Guidelines, etc.) and is certified in accordance with DIN ISO 9001.

  • Sustainable

    Convert to electronic billing, do without paper invoices, and help protect the environment.

Invoices tailored to your needs – with AirPlus FlexEbill

With AirPlus FlexEbill, you can design your electronic invoices to meet your needs. This tool offers more convenience and flexibility than ever before: After installation, you will receive all transactions in the format you request, individualized to meet your company’s needs.

Your advantages at a glance

  • Convenient handling

    Country standards make selecting frequently used settings much easier. Drag´n drop functions, mouse-over aids and other benefits including filters and sorting options, help configure your individual formats quickly and easily.

  • History

    Additional security passwords and a function for recovering previous settings help protect you against unintentional actions.

  • New data fields

    Use the new data fields to expand your data pool and, thus, make preparing electronic invoices more flexible than ever.

  • Convenient handling

    Country standards make selecting frequently used settings much easier. Drag´n drop functions, mouse-over aids and other benefits including filters and sorting options, help configure your individual formats quickly and easily.

  • History

    Additional security passwords and a function for recovering previous settings help protect you against unintentional actions.

  • New data fields

    Use the new data fields to expand your data pool and, thus, make preparing electronic invoices more flexible than ever.

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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