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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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AirPlus Travel Agency Account:
Our secure payment solution for travel agencies and travel operators

Pay for all your travel services conveniently and improve your cash flow

Do you have to pay travel service providers such as hotels, low-cost carriers or transportation companies on short notice? Do you use your private credit card for these payments? Do you operate a website with applications, for example, Ypsilon.net, and would like to increase the number of bookable low-cost carriers and, thus, your booking volume? Are you a travel operator offering dynamic packages and interested in simplifying your processes? The AirPlus Travel Agency Account is the solution you are looking for.

Easier payments. Less effort

The AirPlus Travel Agency Account is a combination of a central settlement account (UATP) and a virtual Mastercard® and, thus, the convenient tool for IATA and non-IATA travel agencies to pay for all travel services. The AirPlus Travel Agency Account offers fully automated payment processes that can be integrated into all established booking platforms as well as your mid- and back-office systems. Additional data and information make it easier to allocate costs. You lighten the workload for your Accounting department and, thanks to extended terms of payment, you also improve your cash flow.

In Order to download the file, you must fill up the input with your email address

Your advantages at a glance

  • Worldwide acceptance

    Combining the UATP and Mastercard® networks, the AirPlus Travel Agency Account enables you to pay conveniently for travel services worldwide.

  • Automated processes

    Because the AirPlus Travel Agency Account is integrated into diverse partner systems such as booking platforms and GDSs, you no longer have to switch between systems. Card generation is fully automated for the most part.

  • Optimized cash flow

    Your limit is sufficient because transactions are settled directly through your company’s account. You improve your cash flow because individual cash advances are replaced with periodic direct debits from your company’s account.

  • Guaranteed transparency

    To facilitate cost allocation, in addition to standard data (name of traveler, date, route, price, etc.) you can enter project numbers, names of travel operators, cost centers and other supplementary information.

  • Worldwide acceptance

    Combining the UATP and Mastercard® networks, the AirPlus Travel Agency Account enables you to pay conveniently for travel services worldwide.

  • Automated processes

    Because the AirPlus Travel Agency Account is integrated into diverse partner systems such as booking platforms and GDSs, you no longer have to switch between systems. Card generation is fully automated for the most part.

  • Optimized cash flow

    Your limit is sufficient because transactions are settled directly through your company’s account. You improve your cash flow because individual cash advances are replaced with periodic direct debits from your company’s account.

  • Guaranteed transparency

    To facilitate cost allocation, in addition to standard data (name of traveler, date, route, price, etc.) you can enter project numbers, names of travel operators, cost centers and other supplementary information.

Apply now!

Please click hereto apply for your AirPlus Travel Agency Account.

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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