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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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AirPlus Reports on Demand:
Straightforward expense analyses are only a few clicks away

Stay in control over your travel costs

When business travel in your company increases, control over the nature and scope of travel costs often is compromised. In the worst case, you lose information you need to verify compliance with your travel policy or to negotiate with service providers – information you need to reduce your travel costs.

AirPlus Reports on Demand: overviews that meet your needs

Are you looking for efficient, fast, and affordable overviews of your travel expenses? AirPlus Reports on Demand delivers key pre-configured reports. All you need to do is determine the periods you want to analyze. All reports are clearly structured and provide you with the information you need in graphics and in spreadsheets. The reports are suitable for presentations and your corporate reporting.

Pay as you go

AirPlus Reports on Demand is accessible in your AirPlus Business Travel Portal. You do not need to purchase a license and you pay per use, that is, only for the reports you actually use. Costs for the reports you purchase are settled conveniently through your AirPlus account. All your reports are available in the archives for 12 months and can be exported in various formats for processing.

In Order to download the file, you must fill up the input with your email address

Your advantages at a glance

  • Accessible 24/7

    To ensure you always have key data at hand, for example, for your executive board, AirPlus Reports on Demand is available 24 hours, seven days a week.

  • User-friendly and on-demand

    AirPlus Reports on Demand delivers important pre-configured reports. All you have to do is choose the periods you want to analyze!

  • Easy and quick

    All reports are enhanced professionally with graphics and tables. You can use them immediately for your presentations.

  • Affordable

    AirPlus Reports on Demand is not subject to licensing fees, and you pay only for the reports you actually need.

  • Accessible 24/7

    To ensure you always have key data at hand, for example, for your executive board, AirPlus Reports on Demand is available 24 hours, seven days a week.

  • User-friendly and on-demand

    AirPlus Reports on Demand delivers important pre-configured reports. All you have to do is choose the periods you want to analyze!

  • Easy and quick

    All reports are enhanced professionally with graphics and tables. You can use them immediately for your presentations.

  • Affordable

    AirPlus Reports on Demand is not subject to licensing fees, and you pay only for the reports you actually need.

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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