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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
Route map

Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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AirPlus Information Manager:
Turn your business travel data into valuable assets

Effective travel cost management starts with analyzing

Information is the basis for successful purchasing negotiations and targeted cost reductions. To ensure your invoices contain the information you need, we provide you with an efficient database and a high-performing analysis tool.

Smart functions, enhanced usability

The AirPlus Information Manager is a high-performing, easy-to-use management information system. Use it to ascertain who generated costs when and for what purpose. Smart functions make this tool extremely user-friendly. The comprehensive database and diverse options for effective analyses deliver the information you need to negotiate good rates with travel service providers and, thus, reduce costs.

Key information is one click away

Diverse frequently used standard reports help accelerate your daily operations. With just one click of the mouse, you receive relevant figures and graphics, can integrate company-specific information such as cost centers, and configure analyses at your discretion. If matters are more complex, you can analyze individual travel services in detail. Select from more than 100 data fields, group them and filter them according to your key criteria.

In Order to download the file, you must fill up the input with your email address

For every size of company

Are you looking for an analysis tool that meets the needs of your SME? We recommend AirPlus Reports on Demand.

Your advantages at a glance

  • Accessible 24/7

    The AirPlus Information Manager enables you to analyze travel costs yourself, 24 hours a day, seven days a week, so you have all the key information readily available.

  • User-friendly

    With one click of the mouse you can access more than 50 standard reports and graphics. Several smart functions enable you to adjust additional individualized analyses to your company’s needs.

  • Comprehensive and detailed

    Use the AirPlus Information Manager to analyze all data relating to the AirPlus Company Accounts and AirPlus corporate cards issued to your national and international branches and subsidiaries. Also, you can integrate data relating to third-party credit cards into your analyses.

  • Reliable data

    Analyses and analysis tools are only as good as the quality of the data. That is why our priority for the AirPlus Information Manager is complete and accurate data.

  • Trainings for the AirPlus Information Manager
  • Accessible 24/7

    The AirPlus Information Manager enables you to analyze travel costs yourself, 24 hours a day, seven days a week, so you have all the key information readily available.

  • User-friendly

    With one click of the mouse you can access more than 50 standard reports and graphics. Several smart functions enable you to adjust additional individualized analyses to your company’s needs.

  • Comprehensive and detailed

    Use the AirPlus Information Manager to analyze all data relating to the AirPlus Company Accounts and AirPlus corporate cards issued to your national and international branches and subsidiaries. Also, you can integrate data relating to third-party credit cards into your analyses.

  • Reliable data

    Analyses and analysis tools are only as good as the quality of the data. That is why our priority for the AirPlus Information Manager is complete and accurate data.

  • Trainings for the AirPlus Information Manager

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP | AirPlus Corporate Cards are MasterCards
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