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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.

Hotline for cardholders:
+49 (0)8 51.21 36-92 50
Hotline for companies:
0 61 02.2 04-4 44

AirPlus Card Service

Have you lost your AirPlus card?
If you have lost your AirPlus card, cancel it immediately to avoid card abuse. Call the AirPlus Service team at
+49 (0)8 51.21 36-92 50
or the central emergency hotline at
116 116
Do you have questions regarding your AirPlus cards or card statements?
Call us at
+49 (0)8 51.21 36-92 50

Contact us by mail!

Contact information for companies:
You can reach the AirPlus Service team using our contact form or by e-mail at btm@airplus.com .
Our mailing address:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
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Contact information for cardholders:
You can reach the AirPlus Card Service team at card@airplus.com or by regular mail at AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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AirPlus Green Reports:
Reliable analyses for your commitment to the environment

Protecting the climate is becoming increasingly important – even on business trips

Protecting the climate is becoming increasingly important in business travel. More and more companies are committing to reducing or compensating for business-travel-related emissions or presenting findings in their sustainability reports. This is why targeted protection of the environment requires a reliable database containing calculations and identification of all emissions caused by business travel.

AirPlus Green Reports: all emissions at a glance

Use AirPlus Green Reports to conduct detailed, comprehensible analyses which can form the basis for your emissions balances. Emissions are identified automatically for every flight service paid through your AirPlus Company Account. The results can be allocated easily to projects, cost centers or departments.

Basis for your sustainability reports

AirPlus Green Reports provide your corporate social responsibility officers and travel managers with clear and reliable data for corporate sustainability reports. Values calculated are itemized in a spreadsheet, and the management summary provides an overview of the key figures.

In Order to download the file, you must fill up the input with your email address

Established calculation methods

To calculate emissions, AirPlus relies on the emissions calculator of the non-profit climate protection organization atmosfairapproved by the Federal Environmental Agency of Germany. The calculation methods meet international standards (VDR, DEFRA, VFU, and ICAO) and deliver reliable data that substantiates your commitment to the environment.

For every size of company

Are you looking for an analysis tool that meets the needs of your globally active company? We recommend the AirPlus Information Manager.

Your advantages at a glance

  • Detailed and straightforward

    AirPlus Green Reports deliver detailed, clearly structured emissions reports. The management summary provides an overview of key figures for your sustainability report.

  • Reliable

    The calculation methods used for AirPlus Green Reports are based on atmosfair’s scientific research and meet international standards (VDR, DEFRA, VFU, and ICAO).

  • Flexible

    Use freely definable additional data fields to allocate emissions to departments, cost centers, etc. where they were generated. AirPlus Green Reports do not require any extra effort by your staff members or your external partners.

  • Conclusive

    AirPlus Green Reports deliver a reliable database for your sustainability report.

  • Detailed and straightforward

    AirPlus Green Reports deliver detailed, clearly structured emissions reports. The management summary provides an overview of key figures for your sustainability report.

  • Reliable

    The calculation methods used for AirPlus Green Reports are based on atmosfair’s scientific research and meet international standards (VDR, DEFRA, VFU, and ICAO).

  • Flexible

    Use freely definable additional data fields to allocate emissions to departments, cost centers, etc. where they were generated. AirPlus Green Reports do not require any extra effort by your staff members or your external partners.

  • Conclusive

    AirPlus Green Reports deliver a reliable database for your sustainability report.

Learn more about our solutions for your travel cost management:

AirPlus is a member of the UATP
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