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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.
Hotline for companies:
06102 204-444
Hotline for cardholders:
+49 (0)851 2136-9250
If you have lost your AirPlus card, please cancel it immediatlely.Central emergency hotline:
+49 116 116

Contact us by mail

For our corporate and prospective customers:
You can reach the AirPlus Service team using our contact form.
Our mailing address for companiess:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
Route map

For our cardholders:
Please use our contact form to contact the AirPlus card service.
Our mailing address for cardholders:
AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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The AirPlus cards

AirPlus Corporate Cards:
Services and Prices

Get an overview of all your AirPlus Corporate Card services and see what fees are incurred

 

AirPlus Corporate Cards: Services and Prices

  AirPlus Corporate Card AirPlus Travel Expense Card AirPlus Private Card VISA
Annual Fee individually agreed individually agreed €39
Transaction Fee between 1.09 und 1.19%
for every transaction made in an EU country 1)
Replacement/Transfer cards 2) €5 €5 €5
Withdrawal from ATM 2% of the transaction amount,
but at least €3.80
2% of the transaction amount,
but at least €3.80
2% of the transaction amount,
but at least €5.10
Withdrawal at the counter 3% of the transaction amount,
but at least €3.80
3% of the transaction amount,
but at least €3.80
3% of the transaction amount,
but at least €5.10
Fee for use of the card abroad 3) 1.5% of the transaction amount 1.95% of the transaction amount 1.5% of the transaction amount
Travel accident insurance including coverage in the company car free of charge free of charge free of charge
Online invoice free of charge free of charge free of charge
Paper invoice subject to a fee subject to a fee subject to a fee
PIN free of charge free of charge free of charge
Substitute invoices €2.50 per invoice €2.50 per invoice €2.50 per invoice
Request of vouchers 2) €2.50 per voucher €2.50 per voucher €2.50 per voucher
       
Optional services
Travel Comfort Insurance Package 4) €29 per year €29 per year €29 per year
Comprehensive coverage for rental cars 4) €25 per year €25 per year €25 per year
Miles & More Premium Mileage 4) €49 per year €49 per year €49 per year
Reimbursement of credit balances to a lodged card: free or charge to a lodged card: free or charge to a lodged card: free or charge
Express transfer €5 per transfer €5 per transfer €5 per transfer
Return of direct debits
(for returns for which the cardholder is responsible)
third-party costs third-party costs third-party costs
Courier service based on the costs incurred based on the costs incurred based on the costs incurred

1) Depending on the payment terms. This fee will not be charged for cash withdrawals.

2) A fee does not have to be paid if the reason for the request for services lies within the sphere of responsibility of AirPlus.

3) This fee for use of the card abroad is not charged on any transaction in a member state of the EU made in Euros or Swedish kronor.

4) Please contact your AirPlus Corporate Card Service if you have any questions regarding this special company-specific service.

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