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Call us!

If you have any questions or need more information, please call the AirPlus Service Teams.
Hotline for companies:
06102 204-444
Hotline for cardholders:
+49 (0)851 2136-9250
If you have lost your AirPlus card, please cancel it immediatlely.Central emergency hotline:
+49 116 116

Contact us by mail

For our corporate and prospective customers:
You can reach the AirPlus Service team using our contact form.
Our mailing address for companiess:
Lufthansa AirPlus Servicekarten GmbH, 63258 Neu-Isenburg, Germany
Route map

For our cardholders:
Please use our contact form to contact the AirPlus card service.
Our mailing address for cardholders:
AirPlus Corporate Card Service, Postfach 1309, 94003 Passau, Germany
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AirPlus A.I.D.A. Virtual Cards:
Hotel Data Enrichment


Less work. More transparency

Whether you want to reserve a hotel room over a booking platform, through your travel agency or by phone, the virtual AirPlus A.I.D.A. credit card is the ideal payment tool.

Automation throughout

The special feature of the virtual AirPlus A.I.D.A. credit card is its completely automated and electronic end-to-end process – from booking to paying to transmitting your electronic invoice data that is displayed in detail thanks to A.I.D.A. Hotel Data Enrichment.

Optimal transparency

The amount of data on your invoice now exceeds the additional data such as cost centers and project numbers you have used so far. A.I.D.A. Hotel Data Enrichment makes it possible to itemize your invoice to show detailed information of hotel costs such as costs for breakfast, parking and other services and to see the gross amount, VAT and net amount. We can offer you this service together with the booking platforms HRS and AirPlus is the first and only central settlement solution integrated into the booking platforms HRS and

This is how you benefit from AirPlus A.I.D.A. integrated into the booking platforms HRS and

  • Integration into booking systems
    When booking, you can select AirPlus directly as the means of payment. A virtual credit card then is generated and used automatically.
  • Centralized payments
    You can use the virtual A.I.D.A. credit card solution around the globe; payment of hotel invoices is ensured automatically. All expenses are settled through a central account.
  • Data enhancement
    You receive one single digital invoice with all details and full transparency based on your transaction data and the enhanced data delivered by HRS or

Advantages for the company

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