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New service: AirPlus gives business travelers access to virtual initial medical assessment

Neu-Isenburg, 29 September 2022

Finding a doctor is often a challenge for business travelers who fall ill. Corporate payment specialist AirPlus International is now offering customers a new service as part of their insurance package from October.

Anyone who falls ill on a business trip and has to see a doctor on site often finds this a particular burden. This is where corporate payment specialist AirPlus International provides relief and, in cooperation with insurance partner Inter Partner Assistance (AXA Partners), offers its customers access to a virtual initial assessment by a general practitioner from October 1.

The "Telemedicine Assistance Service" is available to users of the AirPlus Company Account and AirPlus Virtual Cards products in conjunction with AirPlus Travel Insurance at no extra cost*. The initial medical assessment can be booked for business trips in Germany and abroad. The prerequisite is that the trip lasts a maximum of 90 days and takes place at least 100 kilometers from the place of residence. The booking is made via the "Doctor Please!" app, which can be downloaded free of charge from the Google and Apple app stores. There, travelers specify when and in which language they would like to be advised by a qualified general practitioner, either by phone or video call. The service is available around the clock and in six different languages.

"Sick business travelers are often unsure how to find the right doctor locally and make an appointment. When abroad, this is sometimes compounded by the language barrier. We are very pleased to offer a convenient solution to these problems together with Inter Partner Assistance (AXA Partners)," says Michael Heilmann, Executive Director Marketing at AirPlus. "With just a few clicks, our customers will be connected with a competent doctor who will advise them in the language of their choice - without having to leave their accommodation. Especially in times of the Corona pandemic, online consultations are a safe and convenient alternative."

*The service is not available in the following countries: Canada, China, Japan, Liechtenstein, Switzerland, USA, Puerto Rico.

You can find more information about the AirPlus Company Account here:

You can find more information about AirPlus Virtual Cards here:

You can find a video guide for the app “Doctor Please!“ here:

About AirPlus International:

AirPlus International is a leading international provider of corporate payment solutions. 49,000 corporate customers rely on AirPlus for the payment and evaluation of their business trips and other purchasing services. The products and services are marketed worldwide under the AirPlus International brand. AirPlus is an issuer of the UATP and Mastercard card schemes. The AirPlus Company Account is the most successful billing account within the UATP. For more information, visit

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