Neu-Isenburg, July 29 2021
Employees in various fields, especially IT, finance, and management, are likely to continue to work outside the office. But companies are also complaining of difficulties in coordinating, and even lower customer satisfaction.
Top managers estimate that a little over half of the work done at companies will continue to be completed from home or elsewhere rather than on company premises, even after the coronavirus pandemic. That is the result of a survey conducted by AirPlus International, which specializes in corporate payment, among about 750 board members and managing directors worldwide. On average, respondents said some 51 percent of companies’ work will be performed remotely in the future. Willingness to make the move is highest in the United States, standing at 57 percent on average, while the figure is lowest in China, at 43 percent. German businesses expect an average of 52 percent.
This means companies are planning to lower the amount of remote work only slightly from the levels seen during the pandemic. Previously, an average of 57 percent of work has been performed from outside the office, particularly from home, in an effort to minimize the risk of infection. In the future as well, remote work is to remain an important part of the working world, as more than three quarters of respondents (77 percent) confirmed. Among the fields where employees are most likely to be able to continue working from home, decision makers pointed especially to IT (41 percent) and finance and management (39 percent each). This was closely followed by marketing and communications (37 percent) and general administration, at 36 percent. The fields that company executives see as least suitable for working from elsewhere are production and production management (22 percent) and consulting, although the latter field still comes in at 28 percent.