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FAQs

Are travel expenses to the interview reimbursed?
How are our staff trained?
Who are we looking for?
What are the opportunities for development within the company?
How many employees are there at AirPlus?
And do you accept people who have also worked in other areas?
How long does it take between receipt of application to the first interview?
How should the application be presented?
How I can apply?
Any more questions?


?

Are travel expenses to the interview reimbursed?

Yes! Your expenses will be reimbursed on application up to the equivalent of a second-class rail ticket. Just send us your invoices.
If you have to travel a longer distance we will be pleased to book you a suitable flight.


?

How are our staff trained?

We want to make the start of work as simple as possible for our new members of staff. For this reason a coach is placed at your side during the induction phase, who undertakes your initial training on an on-the-job basis. Of course we also introduce you in detail to all the business areas in our company headquarters at Neu-Isenburg.


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Who are we looking for?

We are looking for staff who have a high level of specialist and social competence and who are also prepared to make a contribution to the success of our company through their commitment and sense of responsibility, and regard a position within an internationally-operating company as a personal challenge.


?

What are the opportunities for development within the company?

Our staff are our greatest asset. We are therefore concerned to further and support their abilities and knowledge as best we can. And here your initiative is required as much as that of your supervisor. Ideally you take the initiative yourself while superiors encourage and offer support. Regular discussions support long-term career planning.
Every path is open to you if you join us – no matter in which area you wish to work. We actively encourage the development of our staff and also welcome internal changes.


?

How many employees are there at AirPlus?

We are currently supported by a workforce of over 600, most, i.e. 540, of whom work at the Neu-Isenburg site or as sales personnel all over Germany. We already have 70 people working for us outside Germany: and in Great Britain, Ireland, France, the Netherlands, Belgium, Spain, Portugal, Italy, Switzerland, South Africa and Singapore. their number is increasing!


?

And do you accept people who have also worked in other areas?

We need a large number of specialists, but there are also a large number of positions where the necessary know-how can be acquired in the initial phases. We want to have a healthy mixture of staff, and this also includes those from other areas.


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How long does it take between receipt of application to the first interview?

At any rate you receive initial notification a few days after receipt of your documents. Generally you will either be invited for an interview or informed that you are unfortunately not suitable within 2-6 weeks. If in exceptional cases more time is needed, simply email us, so that we can inform you of the stage that your application has reached: join-us@airplus.com.


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How should the application be presented?

Look at  "Your application"


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How I can apply?

Traditionally, by post:

Lufthansa AirPlus Servicekarten GmbH
Human Resources
 – International Recruitment –
Postfach 15 52
63235 Neu-Isenburg
Germany

Or conveniently by E-Mail: join-us@airplus.com


?

Any more questions?

Our recruitment team (join-us@airplus.com) will be happy to help you at any time


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