We are reliable

We maintain our customer relationships by being reliable.

A current AirPlus customer satisfaction study shows that 71 percent of our key accounts are either completely satisfied or very satisfied with AirPlus. That may be because AirPlus settles successfully more than 1.1 million travel expense accounts. Or it may be because we have more than 641 highly qualified and motivated staff to look after our customers. Or perhaps it is because we are always there for them, 24 hours a day, 7 days a week, and answer nine out of ten incoming calls within 20 seconds. It is probably the combination of all of these factors that accounts for the high levels of satisfaction among our customers. They know they can rely on AirPlus.